Shipping policy

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At VELAURIS, we take pride in delivering high-quality jewellery to your doorstep with care and precision. Please read our Shipping Policy carefully to understand our delivery process, timelines, and related terms.

 

1. Order Processing

· Orders are typically processed within [2–5 business days] after payment confirmation.

· Orders placed on weekends or public holidays will be processed on the next working day.

· Once your order is dispatched, you will receive an email or message with tracking details.

 

2. Shipping Duration

· Domestic Orders : Delivered within [5–10 business days] after dispatch.

· Delivery times may vary due to factors beyond our control, such as courier delays, weather, or customs clearance.

 

3. Shipping Charges

· Shipping charges are calculated at checkout based on your delivery location and order value.

· We may offer free shipping on eligible orders of RS-999 are as part of promotional campaigns.

· Any additional customs duties or import taxes for international deliveries are the customer’s responsibility.

 

4. Order Tracking

Once your order is shipped, a tracking link will be shared via email or SMS. You can use this link to check your delivery status anytime.

 

5. Address Accuracy

Please ensure your shipping address, contact number, and pincode are accurate before confirming your order.
VELAURIS is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

 

6. Delays or Lost Packages

While we strive for timely delivery, VELAURIS is not liable for delays caused by courier partners, customs, or unforeseen circumstances.
If your package appears lost or delayed, please contact us at Velaurisjewel@gmail.com, and we will assist you in tracking it.

VELAURIS
Email: velaurisjewel@gmail.com
Website: www.velauris.com

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